Chances are, you’ve seen the Dowling Corporation’s fleet of vehicles moving about the Seacoast area of New Hampshire as well as in Southern Maine and Northern Massachusetts, with their red and white graphics and friendly service technicians behind the wheel. There’s a good reason for this: as one of the leaders in the mechanical service industry, with a service radius that expands over 50 miles from its headquarters in Portsmouth, NH, the Dowling Corporation has been in the business of delivering best-in-class commercial mechanical service since 1961.
That’s no small task. Yet it is the reason why the Dowling Corporation stands as one of the most well- established and highly regarded companies in its field.
Sustaining excellence for almost 60 years means not only generating great customer relationships, but also building a superior level of expertise. Over its many years in business, the Dowling Corporation has come to understand how important the quality of air is to its clients in the manufacturing industry.
These clients know that having a service partner that truly understands what it takes to properly maintain a broad range of commercial heating, ventilation, refrigeration, and air conditioning systems is of vital importance to the safety and well-being of themselves and their valued employees. And, they want service that is friendly and easy. That’s why Dowling has invested in developing the industry’s leading platforms for managing maintenance accounts. This ensures seamless, proactive service throughout their clients’ locations to keep things running smoothly. Coordinated by administrative staff, Dowling uses a computerized dispatch system to control the flow of information from clients and materials suppliers to the field technicians who are in fully-equipped service vehicles that can complete most jobs effectively in just one visit. To the customer this means peace of mind and more time to focus on building their business, not fretting with distracting equipment issues.
Why Is Preventive Maintenance So Important?
Well for one, it keeps the health of your HVAC/R equipment in better check and can extend its service life. By and large, the purpose of preventative maintenance is to keep your HVAC/R system up and running at optimal efficiency in order to help prevent emergency situations such as system breakdowns and malfunctions. No matter the variable (cost, brand, guarantees, inherent promises, etc.), a complicated piece of mechanical equipment is subject to expected and unexpected repairs every so often. The underlying idea here is that it’s very possible to reduce those incidents and repairs by keeping up with annual maintenance.
Furthermore, equipment serviced on an emergency basis is rarely brought back to peak efficiency. This is a reactive (instead of proactive) strategy, and one that is recommended to avoid. Committed to forward-thinking, proactive service for their clients, Dowling Corporation can help prevent those “breakdown” service calls that can consist of:
- Premature failure of system components due to neglect
- Unexpected downtime/occupant discomfort
- Lost productivity due to discomfort or inoperable process equipment
- Product loss
- Energy waste due to neglected system components
- Premature system replacement
- Air quality Problems
- Damage to facility
Preventive maintenance plans from the Dowling Corporation are uniquely designed to meet individual customer requirements. These custom-tailored plans have proven to provide great benefits such as: preventing you from experiencing difficult and costly downtime, extending the lifespan of your equipment, and restoring your systems to their optimal conditions after each visit. All of this saves you money and relieves you of unnecessary stress.
After developing a comprehensive preventive maintenance plan, routine service will be automatically scheduled with guaranteed timely performance on maintenance visits. Dowling also offers priority scheduling if there is an emergency with no additional charges for overtime.
As companies (especially those in the manufacturing sector) invest in their systems, Dowling invests in their people to create a climate of collaboration and partnership. Committed to continuous improvement and growth of its employees, Dowling technicians and staff are invited to attend monthly classroom trainings which include:
- New products
- Reviews on equipment failures
- Improvements to service methods
- Industry news and trends
- Ways to improve customer service
- And beyond…
The Dowling Corporation is committed to creating a continuous learning organization by supporting employees in exceeding their professional abilities and customer expectations at every level. Dowling has worked tirelessly to build a company with individuals who pride themselves on:
Dowling continually strives to be recognized as the leading mechanical services company in the commercial HVAC/R market by providing excellence in customer satisfaction, quality, safe work practices, and environmental responsibility.
The Dowling Difference
You’re bound to get different promises from any HVAC/R companies that you interact with. With that in mind, Dowling takes great satisfaction in their utmost respectful approach to their work. Things that differentiate Dowling from others in their field include the following:
- Ability to respond. Dowling’s position in the market and the reputation they have earned has provided them with the ability to influence suppliers favorably on behalf of the clients they do work for.
- Focus on continuous improvement and growth of internal operation teams.
- The ability to optimize inventory and supply chains to meet specific facility needs.
- Reporting and tasking capabilities that demonstrate compliance and consistency in the entirety of the work performed.
- Complete customer transparency set forth through investment in technology and communications.
Dowling is made up of a comprehensive team of highly experienced technicians and professional staff capable of providing excellent service, repair, design, and installation solutions on a wide range of equipment including:
- Heating and cooling systems
- Refrigeration systems
- Boilers and furnaces
- System replacements and/or modifications • Process equipment
- Energy retrofits
- Air balancing
- Chilled and hot water piping
If the quality of the immediate environment around you is of concern, Dowling is ready to serve!
Our mission is to be recognized as the leading mechanical services company in the commercial HVAC/R market by providing excellence in customer satisfaction, quality, safe work practices, and demonstrating environmental responsibility.