Somewhere, on one of the pages of this issue, there’s a quote from the late Raquel Welch that says, “you can’t fake listening. It shows.” And really, that’s a pretty profound piece of dialogue. By and large, we can all do a better job of listening. It applies to so many facets of our life, both personally and professionally. We’ll leave the personal bit out of it for this piece, but, from the business perspective, how are you practicing the necessity of listening?
What’s the workforce saying amongst each other on the shop floor? What are they asking you directly? And is what they’re asking one dimensional, or are there different ways of considering the message. Further, how are your employees taking what you’re saying? Is it landing the way you expected it to or are there more effective ways of communicating the thought to get the most of your team?
What are you vendors asking you to help facilitate the ordering process? What are your customers looking for when they reach out? How are you ensuring efficiencies and valuable returns not only related to your operation, but in your daily interactions with all of the moving pieces and parts that serve the greater whole?
We could keep going, but we’ll stop here. Consider the notion of listening and how it affects the greater operation though. It’s an interesting rabbit hole to wander into.
Speaking of which, we’re all ears. What can we get into the pages of the Gateway Magazine that will provide you with some value? We’ll try to find the answer to any question you have. And if we don’t have the answer, we’ll query the network and see what your peers have for you as a solution.
Have something to say? Company news? A new service or tool coming to market? Let’s spread the word.
